Where is my order?

Where is my order?

Shopping not arrived?

If we've not delivered by the end of your time slot, then we will be more than happy to help. All we ask is that you complete some quick checks before contacting us.


  • · Please check your timeslot and date to ensure it is correct.
  • · Have you received your confirmation email?
  • · Have we sent you a text and/or email to update you on the status of your order?


If none of these apply then please get in touch. We're open from 7am to 11pm Monday to Saturday and 10am to 10pm Sunday. Please contact us using the link below.


Don't forget

Calls are free from a BT landline. Charges from other service providers and mobile networks may vary.


Not found your answer? Please contact us