Grocery Help Centre

If you have a security tag still attached to a product, please provide us with a few details below.

It may currently take us up to 48 hours to respond to your query. If you need to speak to us urgently, please call us on 0800 952 0101.

First Name *

Last Name *

Phone Number *

Email Address *

Re-enter Email Address *

Order Number *

Has this product been returned to the driver/store? * Yes No

Returned to the driver/store?

Are you able to return this product to a store or a driver on your next delivery? Yes No

Please provide pictures(s) of security tag attached to product(s).

Please tell us the reason you are contacting us. *

Please provide further details on the items you requested a refund for, including a description and reason for refund request. *