Carrier bags and paper

Information about carrier bags and delivery notes with online shopping

At Asda, we're working hard to reduce the use of plastic and paper wherever we can. As part of this commitment, we moved away from the automatic provision of carrier bags with Home Delivery and Click & Collect orders. We've also removed paper delivery notes. By doing this, we'll take over 500 tonnes of plastic and 40 million sheets of paper out of circulation each year.

What does this mean for me?

For home deliveries, when you place your order you can choose to opt-in to have your shopping delivered in carrier bags. If you choose to opt-in, the driver will leave the bags on the doorstep and wait a safe distance away while you collect them. Please be aware that a 40p charge will be applied to your order for the carrier bags and all proceeds from this go to our Fight Hunger charity.

If you choose not to have carrier bags, the driver will leave the crates on the doorstep and wait a safe distance away while you unpack your shopping. If you need additional assistance, please let us know in the delivery notes section when you checkout so our drivers are aware ahead of your delivery.

For Click & Collect, you can opt-in for carrier bags when placing your order. If you choose not to have carrier bags, please remember to bring bags when you collect your order. We offer a range of Bags for Life in our stores - and if it wears out, we'll replace it.

If you use our Click & Collect lockers, we will now pack your order in bags for life.

For hygiene reasons, we will still put any fresh meat or fish items in small plastic bags - but we'll keep these to a minimum.

What about paper and biodegradable alternatives?

We carefully investigated paper bags and other alternatives. We found they all indirectly damaged the environment in some way. The most environmentally friendly option was to remove bags where possible.

Removal of paper delivery notes

You’ll still receive an e-Delivery Note by email and you can use this or your online Order Details page to check your order to see information about any items which are unavailable, substituted, or any short use by dates so you can make decisions in advance about items you may wish to return.

Thanks for your support, together we can make a real difference.

Visit our Environment pages to see what else we're doing.



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